Call Center Services

Outsource your entire call center or individual teams to Open Access Marketing to leverage the cost savings of an offshore solution. You do not have to worry about technology, recruiting, or long distance costs – we take care of everything with one flat fee.

With over 25 years of domestic call center experience, this is our core competency and we can deliver a superior solution for your inbound and outbound call center needs. Some of our call center services include:

* Direct Response: Publish, display and mention your phone numbers in catalogs, direct mail, emails, faxes, print ads, on websites and direct response TV and radio spots to generate orders and leads.
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* Lead Generation: The job of OAM is to develop a lead generation system for you that matches the readiness of the buyer with the expectations of your sales person. Use lead generation to acquire customers, qualify prospects and pass hot leads to sales reps and deal closers. We generate and qualify the lead and deliver it to you in any format you like.
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* Appointment Setting: Primarily for B2B calls, we will call businesses and set phone-to-phone or face-to-face appointments with decision makers, owners, and executives at organizations of all sizes.
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* Seminar & Webinar Registration: If you have an upcoming event and need attendees, we can call your prospect list and register attendees on the phone or send them invitations via email.
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* Political Campaign Polling: The bottom line is telemarketing is an essential element of any well-executed political campaign. We can make initial identification calls to determine which voters will participate in a primary or regular election, the level of support for each candidate, who the undecided voters are, and which issues are most important to these voters. Telemarketers can note these responses and then store the information in a database for personalized follow-up.
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* Inbound Customer Service: We can handle reservations, order taking, customer support, technical support and provide a friendly, customer-centric approach to your clients.
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* Virtual Receptionist: Have a live person answer your incoming calls 24 hours a day and route the calls to any individual within your organization.
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* Lead Qualification: Perfect for those who generate leads from the internet and need a cost-effective method to qualify the leads.

Please visit http://www.openaccessmarketing.com for more details.

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Inbound Call Centers - Call Center Outsource